Refund Policy

Last updated: January 1, 2025

1. Refund Policy Overview

At , we strive to provide the best AI image generation experience. We understand that sometimes our service may not meet your expectations, and we have established this refund policy to ensure fair treatment for all users.

This refund policy applies to all purchases made through our platform, including subscription plans and credit purchases. Please read this policy carefully before making any purchases.

2. Refund Eligibility

You may be eligible for a refund under the following circumstances:

  • Technical issues that prevent you from using our service
  • Billing errors or duplicate charges
  • Cancellation within 7 days of initial subscription purchase
  • Service outages lasting more than 24 hours
  • Failure to deliver promised features or functionality

3. Subscription Refunds

New Subscriptions: You may cancel your subscription within 7 days of your initial purchase for a full refund, provided you have not exceeded 50 image generations.

Recurring Subscriptions: Refunds for recurring subscriptions are evaluated on a case-by-case basis. We do not provide automatic refunds for subscription renewals.

Pro-rated Refunds: In certain circumstances, we may offer pro-rated refunds for unused portions of your subscription period.

4. Credit Refunds

Credits purchased on our platform are generally non-refundable once used for image generation. However, we may consider refunds for:

  • Unused credits within 7 days of purchase
  • Technical issues that resulted in credit loss
  • Billing errors or unauthorized purchases

5. Processing Time

Once your refund request is approved, processing times vary by payment method:

  • Credit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank Transfers: 7-14 business days
  • Digital Wallets: 1-3 business days

Please note that processing times may vary depending on your financial institution and may take longer during holidays or weekends.

6. Exceptions

Refunds will not be provided in the following situations:

  • Violation of our Terms of Service
  • Abuse or misuse of our platform
  • Generation of inappropriate or prohibited content
  • Account suspension or termination due to policy violations
  • Change of mind after extensive use of the service
  • Requests made more than 30 days after purchase

7. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team at support@
  2. Include your account email and transaction ID
  3. Provide a detailed explanation of your refund request
  4. Include any relevant screenshots or documentation
  5. Allow 3-5 business days for our team to review your request

Our support team will review your request and respond within 3-5 business days. If approved, your refund will be processed according to the timelines outlined above.

Contact Information

If you have any questions about this refund policy, please contact us:

Email: support@

Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC)

Response Time: Within 24 hours during business days

We reserve the right to update this document at any time. Any changes will be posted on this page with an updated effective date.