Last updated: January 1, 2025
At , we strive to provide the best AI image generation experience. We understand that sometimes our service may not meet your expectations, and we have established this refund policy to ensure fair treatment for all users.
This refund policy applies to all purchases made through our platform, including subscription plans and credit purchases. Please read this policy carefully before making any purchases.
You may be eligible for a refund under the following circumstances:
New Subscriptions: You may cancel your subscription within 7 days of your initial purchase for a full refund, provided you have not exceeded 50 image generations.
Recurring Subscriptions: Refunds for recurring subscriptions are evaluated on a case-by-case basis. We do not provide automatic refunds for subscription renewals.
Pro-rated Refunds: In certain circumstances, we may offer pro-rated refunds for unused portions of your subscription period.
Credits purchased on our platform are generally non-refundable once used for image generation. However, we may consider refunds for:
Once your refund request is approved, processing times vary by payment method:
Please note that processing times may vary depending on your financial institution and may take longer during holidays or weekends.
Refunds will not be provided in the following situations:
To request a refund, please follow these steps:
Our support team will review your request and respond within 3-5 business days. If approved, your refund will be processed according to the timelines outlined above.
If you have any questions about this refund policy, please contact us:
Email: support@
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (UTC)
Response Time: Within 24 hours during business days
We reserve the right to update this document at any time. Any changes will be posted on this page with an updated effective date.